Aftercare

Natasha Ottley – Head of Aftercare

Natasha has been in the industry for 8 years. She prides herself on providing excellent customer service and ensures her team exceed your expectations. She ensures responses are prompt but also satisfactory to the policy and cover that you have. She has an eye for detail and ensures all cover is correct.

t: 01708 774 497
m: 07496 567 420
e: n.ottley@dna-insurance.com

Laura Coull – Account Handler

Laura has been working in the insurance industry since 2007. She has excellent customer service skills and will ensure your after sale experience is as smooth as possible. Laura understands that as a business owner you have many things to do and she will always provide an efficient and swift service, enabling you to concentrate on running your business. Laura has a Certificate in insurance qualification.

t: 01708 774 497
m: 07496 567 420
el.coull@dna-insurance.com

Laura Coull

Martyn Hansell – Account Handler

Martyn has a wealth of insurance knowledge and is already available to take your call. He will understand what it is that you need mid-term and make sure you are full aware of your cover. He can help with an documents, technical difficulties and will oversee any claims to ensure you receive a satisfactory service.

t: 01708 774 497
m: 07496 567 420
e: m.hansell@dna-insurance.com

martyn